Our Return Goods Policy

1. You must receive prior approval from us prior to returning any merchandise. We cannot accept or offer credit for any merchandise returned to us without such prior approval.
2. All returns must be from direct Rising customers. No third party returns are acceptable.
3. Returns will be authorized at the customer's request in writing by fax. When requesting return authorization, the lot number and expiration date must accompany the request.
4. We cannot accept your return without a return authorization number on the outside of the package(s).
5. Credit for, or replacement of, the merchandise will be made within sixty (60) days following receipt of the merchandise (meeting Return Goods Policy requirements).
6. Merchandise eligible for return. We will accept…
   • Short-dated, unopened and unmarked merchandise in their original containers with return authorization properly obtained from us:
     • No earlier than three (3) months prior to the expiration date.
     • No later than twelve (12) months following the expiration date.
   • Merchandise shipped erroneously by Rising, provided it is returned unopened, in its original container, within thirty days from date of shipment.
   • Unopened merchandise that has been damaged in shipment by Rising or its agents.
7. Ship All Returns To:
   Rising Pharmaceuticals, Inc.
   3 Pearl Court, Suites A/B
   Allendale, NJ 07401
   Telephone # (201) 262-4200
   Fax # (201) 262-4284

As of March 14, 2003